Gordon & Doner has filed a lawsuit against Rooms To Go, a Florida-based furniture company, after private tests revealed the company does not use the furniture treatment consumers purchase that protects against food and beverage stains.
The product, called ForceField Exclusive Fabric Protection, is sold as an add-on to customers who have purchased furniture pieces. Customers are charged about 10 percent of the purchase price of the furniture.
The lawsuit claims that the company does not actually apply the fabric protectant, despite customers paying for the service. Tests conducted on the purchased furniture confirmed that no fabric treatment was present.
These accusations are consistent with allegations from former employees who claimed that the company does not treat the furniture with the purchased treatment.
The lawsuit also claims that Rooms To Go tracks employees sales of the ForceField Exclusive Fabric Protection Plan, considering it unacceptable if their sales fall below a certain level and encouraging an environment to push the sale of the product.
Furthermore, the fabric protectant is available for purchase at a retail price of $12.95 or $14.95. The former customers involved in the lawsuit reportedly paid between $100 and $145 for the product, which is nearly seven times the retail price.
File a Lawsuit Today
If you purchased furniture from Rooms To Go after 2012 and also purchased the ForceField Exclusive Fabric Protection, you may be entitled to compensation.
It is also possible that you were charged for the product without purchasing it, so all Rooms To Go customers should check their receipts.
For those who were victim to Rooms To Go's fabric protection plan, the experienced team of class action lawyers at Gordon & Doner are fighting to get you the compensation you deserve. Contact us today for a free consultation to determine if you have a case.