Heartland Health Care Center Jacksonville Nursing Home - Jacksonville, Florida

8495 Normandy Blvd
Jacksonville, Florida

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Certified Number of Beds: 120
Total Number of Resident: 120
Provider Type: Medicare and Medicaid
Ownership Type: For profit - Corporation
Located Within a Hospital? NO
Date First Approved to Provide Medicare/Medicaid Services: January 12, 1990
Rating Survey Dates: 08/12/10 - 06/01/14

Heartland Health Care Center Jacksonville: Ratings, Complaints and More

Heartland Health Care Center Jacksonville Complaints

Number of Complaints
6
Number of Penalties
0
Number of Fines
0
Amount of Fines
$0.00

Heartland Health Care Center Jacksonville Ratings

Overall Rating

Additional Facility Information

Resident or Family Counseling?
Resident
Continuing Care Retirement Community?
No
Special Focus Facility?
No

Heartland Health Care Center Jacksonville Deficiencies:
Reported from 12/08/2010 - 01/06/2014

Last Checked: June 01, 2021

Report Date Nursing Home Failed To or Did Not Provide: Scope Severity
02/21/2014 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Isolated No actual harm, potential for more than minimal harm
02/21/2014 Let residents voice a complaint or grievance without being treated differently or badly. Isolated No actual harm, potential for more than minimal harm
02/21/2014 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated Immediate jeopardy to resident health or safety
02/21/2014 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated Immediate jeopardy to resident health or safety
02/21/2014 Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated No actual harm, potential for more than minimal harm
01/10/2013 Reasonably accommodate the needs and preferences of each resident. Isolated No actual harm, potential for more than minimal harm
01/10/2013 Conduct initial and periodic assessments of each resident's functional capacity. Isolated No actual harm, potential for more than minimal harm
01/10/2013 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated No actual harm, potential for more than minimal harm
01/10/2013 Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Isolated No actual harm, potential for more than minimal harm
01/10/2013 At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. Isolated No actual harm, potential for more than minimal harm
01/10/2013 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Isolated No actual harm, potential for more than minimal harm
01/10/2013 Have a program that investigates, controls and keeps infection from spreading. Isolated No actual harm, potential for more than minimal harm
01/10/2013 Ensure that residents are fully informed and understand their health status, care and treatments. Isolated No actual harm, potential for more than minimal harm
01/07/2013 Automatic sprinkler systems that have been maintained in working order. Isolated No actual harm, potential for more than minimal harm
01/07/2013 Proper medical gas storage and administration areas. Isolated No actual harm, potential for more than minimal harm
01/07/2013 Proper facilities for the use and storage of combustible liquids. Pattern No actual harm, potential for more than minimal harm
11/01/2012 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated No actual harm, potential for more than minimal harm
09/22/2011 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated No actual harm, potential for more than minimal harm
09/22/2011 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated No actual harm, potential for more than minimal harm
09/22/2011 Have a program that investigates, controls and keeps infection from spreading. Isolated No actual harm, potential for more than minimal harm
09/22/2011 Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated No actual harm, potential for more than minimal harm
06/02/2011 Store, cook, and serve food in a safe and clean way. Pattern No actual harm, potential for more than minimal harm
08/12/2010 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated No actual harm, potential for more than minimal harm
08/12/2010 Provide housekeeping and maintenance services. Pattern No actual harm, potential for more than minimal harm
08/12/2010 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated No actual harm, potential for more than minimal harm
08/12/2010 Store, cook, and serve food in a safe and clean way. Isolated No actual harm, potential for more than minimal harm

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