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Heritage Healthcare Center At Tallahassee Nursing Home - Tallahassee, Florida

3101 Ginger Drive
Tallahassee, Florida

If you have a loved one at Zephyr Haven Health Rehab Center, Inc that might be a target of nursing home abuse such as bed sores or worse, Click on the Report Abuse Button Below.

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Heritage Healthcare Center At Tallahassee Employees, Please Report Violations Here

Certified Number of Beds: 180
Total Number of Resident: 168
Provider Type: Medicare and Medicaid
Ownership Type: For profit - Corporation
Located Within a Hospital? NO
Date First Approved to Provide Medicare/Medicaid Services: July 6, 1983
Rating Survey Dates: 02/17/12 - 06/01/14

Heritage Healthcare Center At Tallahassee: Ratings, Complaints and More

Heritage Healthcare Center At Tallahassee Complaints

Number of Complaints
26
Number of Penalties
2
Number of Fines
2
Amount of Fines
$41763.00

Heritage Healthcare Center At Tallahassee Ratings

Overall Rating

Additional Facility Information

Resident or Family Counseling?
Both
Continuing Care Retirement Community?
No
Special Focus Facility?
No

Heritage Healthcare Center At Tallahassee Deficiencies:
Reported from 01/06/2011 - 01/06/2014

Last Checked: August 01, 2022

Report Date Nursing Home Failed To or Did Not Provide: Scope Severity
12/13/2013 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Isolated No actual harm, potential for more than minimal harm
12/13/2013 Ensure services provided by the nursing facility meet professional standards of quality. Isolated No actual harm, potential for more than minimal harm
12/13/2013 Provide care by qualified persons according to each resident's written plan of care. Isolated No actual harm, potential for more than minimal harm
12/13/2013 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated No actual harm, potential for more than minimal harm
12/13/2013 Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Isolated No actual harm, potential for more than minimal harm
12/13/2013 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated No actual harm, potential for more than minimal harm
12/13/2013 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Isolated No actual harm, potential for more than minimal harm
12/13/2013 Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated No actual harm, potential for more than minimal harm
12/12/2013 A fire alarm system that can be heard throughout the facility. Isolated No actual harm, potential for more than minimal harm
12/12/2013 A separate and independent backup electrical power source. Isolated No actual harm, potential for more than minimal harm
10/09/2013 Have a program that investigates, controls and keeps infection from spreading. Pattern No actual harm, potential for more than minimal harm
09/09/2013 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated No actual harm, potential for more than minimal harm
05/28/2013 Try to resolve each resident's complaints quickly. Isolated No actual harm, potential for more than minimal harm
05/28/2013 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated No actual harm, potential for more than minimal harm
05/28/2013 Provide or obtain dental services for each resident. Isolated No actual harm, potential for more than minimal harm
02/20/2013 Try to resolve each resident's complaints quickly. Isolated No actual harm, potential for more than minimal harm
01/22/2013 Proper construction of ducts through walls designed to prevent smoke passage. Widespread No actual harm, potential for more than minimal harm
01/22/2013 Other fire safety features required by fire safety codes. Widespread No actual harm, potential for more than minimal harm
01/22/2013 Properly installed electrical wiring and equipment. Pattern No actual harm, potential for more than minimal harm
01/18/2013 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated No actual harm, potential for more than minimal harm
01/18/2013 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated No actual harm, potential for more than minimal harm
01/18/2013 Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Isolated No actual harm, potential for more than minimal harm
01/18/2013 Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. Isolated No actual harm, potential for more than minimal harm
01/18/2013 Provide care by qualified persons according to each resident's written plan of care. Isolated No actual harm, potential for more than minimal harm
01/18/2013 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated No actual harm, potential for more than minimal harm
01/18/2013 Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Isolated No actual harm, potential for more than minimal harm
01/18/2013 Give each resident enough fluids to keep them healthy and prevent dehydration. Isolated No actual harm, potential for more than minimal harm
01/18/2013 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Isolated No actual harm, potential for more than minimal harm
01/18/2013 Have enough nurses to care for every resident in a way that maximizes the resident's well being. Pattern No actual harm, potential for more than minimal harm
01/18/2013 Store, cook, and serve food in a safe and clean way. Isolated No actual harm, potential for more than minimal harm
01/18/2013 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Isolated No actual harm, potential for more than minimal harm
01/18/2013 Provide or obtain laboratory services only when ordered by the attending physician. Isolated No actual harm, potential for more than minimal harm
01/18/2013 Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated No actual harm, potential for more than minimal harm
01/18/2013 Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. Isolated No actual harm, potential for more than minimal harm
02/17/2012 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Isolated No actual harm, potential for more than minimal harm
02/17/2012 Upon the death of a resident, convey the resident’s personal funds and an accounting of those funds to the appropriate party. Isolated No actual harm, potential for more than minimal harm
02/17/2012 Try to resolve each resident's complaints quickly. Isolated No actual harm, potential for more than minimal harm
02/17/2012 Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Pattern No actual harm, potential for more than minimal harm
02/17/2012 Provide activities to meet the interests and needs of each resident. Isolated No actual harm, potential for more than minimal harm
02/17/2012 Provide housekeeping and maintenance services. Pattern No actual harm, potential for more than minimal harm
02/17/2012 Provide care by qualified persons according to each resident's written plan of care. Isolated No actual harm, potential for more than minimal harm
02/17/2012 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated No actual harm, potential for more than minimal harm
02/17/2012 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Isolated No actual harm, potential for more than minimal harm
02/17/2012 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Pattern No actual harm, potential for more than minimal harm
02/17/2012 1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. Pattern No actual harm, potential for more than minimal harm
02/17/2012 Store, cook, and serve food in a safe and clean way. Isolated No actual harm, potential for more than minimal harm
02/17/2012 At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. Isolated No actual harm, potential for more than minimal harm
02/17/2012 Have a program that investigates, controls and keeps infection from spreading. Pattern No actual harm, potential for more than minimal harm
02/17/2012 Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space. Isolated No actual harm, potential for more than minimal harm
02/17/2012 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Isolated No actual harm, potential for more than minimal harm
02/13/2012 Exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Widespread No actual harm, potential for more than minimal harm
02/13/2012 An approved installation, maintenance and testing program for fire alarm systems. Widespread No actual harm, potential for more than minimal harm
02/13/2012 Heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Widespread No actual harm, potential for more than minimal harm
02/13/2012 Other fire safety features required by fire safety codes. Widespread No actual harm, potential for more than minimal harm
08/31/2011 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated No actual harm, potential for more than minimal harm
08/31/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Isolated No actual harm, potential for more than minimal harm
08/31/2011 Have a program that investigates, controls and keeps infection from spreading. Isolated No actual harm, potential for more than minimal harm
06/01/2011 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Isolated No actual harm, potential for more than minimal harm
06/01/2011 Provide care by qualified persons according to each resident's written plan of care. Isolated No actual harm, potential for more than minimal harm
06/01/2011 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated No actual harm, potential for more than minimal harm
06/01/2011 Give each resident enough fluids to keep them healthy and prevent dehydration. Isolated No actual harm, potential for more than minimal harm
06/01/2011 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Pattern No actual harm, potential for more than minimal harm

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