Consulate Health Care Of Winter Haven Nursing Home - Winter Haven, Florida

2701 Lake Alfred Rd
Winter Haven, Florida

If you have a loved one at Zephyr Haven Health Rehab Center, Inc that might be a target of nursing home abuse such as bed sores or worse, Click on the Report Abuse Button Below.

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Consulate Health Care Of Winter Haven Employees, Please Report Violations Here

Certified Number of Beds: 120
Total Number of Resident: 109
Provider Type: Medicare and Medicaid
Ownership Type: For profit - Corporation
Located Within a Hospital? NO
Date First Approved to Provide Medicare/Medicaid Services: October 2, 1998
Rating Survey Dates: 12/13/12 - 06/01/14

Consulate Health Care Of Winter Haven: Ratings, Complaints and More

Consulate Health Care Of Winter Haven Complaints

Number of Complaints
20
Number of Penalties
3
Number of Fines
3
Amount of Fines
$59474.00

Consulate Health Care Of Winter Haven Ratings

Overall Rating

Additional Facility Information

Resident or Family Counseling?
Both
Continuing Care Retirement Community?
No
Special Focus Facility?
No

Consulate Health Care Of Winter Haven Deficiencies:
Reported from 05/08/2011 - 01/06/2014

Last Checked: August 01, 2022

Report Date Nursing Home Failed To or Did Not Provide: Scope Severity
03/31/2014 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated No actual harm, potential for more than minimal harm
03/31/2014 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Isolated No actual harm, potential for more than minimal harm
12/12/2013 Have a program that investigates, controls and keeps infection from spreading. Isolated No actual harm, potential for more than minimal harm
12/12/2013 Keep all essential equipment working safely. Isolated No actual harm, potential for more than minimal harm
12/12/2013 Exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Isolated No actual harm, potential for more than minimal harm
12/12/2013 An approved installation, maintenance and testing program for fire alarm systems. Isolated No actual harm, potential for more than minimal harm
12/12/2013 Heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Isolated No actual harm, potential for more than minimal harm
12/12/2013 Proper medical gas storage and administration areas. Isolated No actual harm, potential for more than minimal harm
12/12/2013 Give residents a notice of rights, rules, services and charges. Isolated No actual harm, potential for more than minimal harm
12/12/2013 Allow residents to easily view the results of the nursing home's most recent inspection. Widespread No actual harm, potential for minimal harm
12/12/2013 Maintain comfortable and safe temperature levels. Isolated No actual harm, potential for more than minimal harm
12/12/2013 Conduct initial and periodic assessments of each resident's functional capacity. Isolated No actual harm, potential for more than minimal harm
12/12/2013 Provide care by qualified persons according to each resident's written plan of care. Isolated No actual harm, potential for more than minimal harm
10/10/2013 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Isolated No actual harm, potential for more than minimal harm
06/28/2013 Provide care by qualified persons according to each resident's written plan of care. Isolated No actual harm, potential for more than minimal harm
06/28/2013 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated No actual harm, potential for more than minimal harm
06/28/2013 Ensure residents maintain acceptable nutritional status. Isolated No actual harm, potential for more than minimal harm
06/28/2013 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Isolated No actual harm, potential for more than minimal harm
06/28/2013 Keep residents' personal and medical records private and confidential. Isolated No actual harm, potential for more than minimal harm
06/28/2013 Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Isolated No actual harm, potential for more than minimal harm
06/28/2013 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated No actual harm, potential for more than minimal harm
06/28/2013 Store, cook, and serve food in a safe and clean way. Widespread No actual harm, potential for more than minimal harm
06/28/2013 Try to resolve each resident's complaints quickly. Isolated No actual harm, potential for more than minimal harm
06/27/2013 Portable fire extinguishers. Isolated No actual harm, potential for more than minimal harm
06/27/2013 Posted ""No-smoking"" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Isolated No actual harm, potential for more than minimal harm
06/27/2013 Properly installed electrical wiring and equipment. Isolated No actual harm, potential for more than minimal harm
04/13/2013 Conduct initial and periodic assessments of each resident's functional capacity. Isolated No actual harm, potential for more than minimal harm
04/13/2013 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated No actual harm, potential for more than minimal harm
04/13/2013 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Isolated No actual harm, potential for more than minimal harm
04/13/2013 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Isolated No actual harm, potential for more than minimal harm
04/13/2013 Ensure that residents are safe from serious medication errors. Isolated No actual harm, potential for more than minimal harm
04/13/2013 Have a program that investigates, controls and keeps infection from spreading. Isolated No actual harm, potential for more than minimal harm
12/13/2012 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Pattern No actual harm, potential for more than minimal harm
12/10/2012 Smoke barrier doors that can resist smoke for at least 20 minutes. Isolated No actual harm, potential for more than minimal harm
12/10/2012 Properly protected cooking facilities. Isolated No actual harm, potential for more than minimal harm
10/04/2012 Allow residents the right to participate in the planning or revision of care and treatment. Pattern No actual harm, potential for minimal harm
09/05/2012 Ensure that residents are safe from serious medication errors. Isolated No actual harm, potential for more than minimal harm
09/05/2012 Have a program that investigates, controls and keeps infection from spreading. Isolated No actual harm, potential for more than minimal harm
06/08/2012 Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives. Pattern Immediate jeopardy to resident health or safety
06/08/2012 Give residents a notice of rights, rules, services and charges. Pattern Immediate jeopardy to resident health or safety
06/08/2012 Provide medically-related social services to help each resident achieve the highest possible quality of life. Pattern Immediate jeopardy to resident health or safety
06/08/2012 Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . Pattern Immediate jeopardy to resident health or safety
02/21/2012 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated No actual harm, potential for more than minimal harm
02/21/2012 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated No actual harm, potential for more than minimal harm
01/24/2012 Provide care by qualified persons according to each resident's written plan of care. Isolated No actual harm, potential for more than minimal harm
01/24/2012 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Isolated No actual harm, potential for more than minimal harm
01/24/2012 Have a program that investigates, controls and keeps infection from spreading. Isolated No actual harm, potential for more than minimal harm
01/24/2012 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Isolated No actual harm, potential for more than minimal harm
08/05/2011 Reasonably accommodate the needs and preferences of each resident. Isolated No actual harm, potential for more than minimal harm
08/05/2011 Ensure each resident receives an accurate assessment by a qualified health professional. Isolated No actual harm, potential for more than minimal harm

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